Stefenel, D. (2013). How much culture is in conflict communication? A cross-cultural approach of two European countries. Procedia- Social and Behavioral Sciences, 116, 2691-2696.

There has been a debate around whether the way we communicate is educated or culturally inherited. This issue becomes more visible during arguments or in cross-cultural settings.

Understanding the behavior of communication of some cultures is necessary for scholar, economic, social, culture and educational agents.

The writer stated that there are two hypotheses in the study they are; the collaborative approach to conflict resolution is influenced by cultural factors more than contextual one, and Romanians and Greeks who are preoccupied with preserving a positive mutual face for their speech are predisposed to use mainly collaborative strategies during conflict resolution.

By using questionnaire the findings was related to the cultural background and imprints which become transparent during our research and which are consumed in conflict dialogues by the means of cooperative discursive practices.

In this case, this proved to be determined mostly by the concern manifested for mutual favorable relation maintenance during vocal conflict. With regards to communication differences between the two investigated groups, Greeks proved to have a higher concern for integrative strategies, using passive and indirect speech tactics more often, e.g.: private discussion.



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